Contact Us

Call

To activate your card, report it as lost or stolen, review your account activity, load funds, or all other customer service inquires, please call: 866-466-8082.

Write

To make a payment, dispute a transaction or other general correspondence:
Cardholder Services
P.O. Box 7235
Sioux Falls, SD 57117-7235

When contacting use please provide your name, your account number and the last 4 digits of your home phone number.

Please help us help you by providing as much information as you can. A response will be sent within 10 working days of us receiving your inquiry.

Email

For comments on this site or for any other general inquiries about the Visa Prepaid Card please email us at EPS.Cardholder.Support@fisglobal.com.