The Visa Prepaid Card is a card that can be used at millions of locations where Visa cards are accepted electronically** including online, by phone and in person. If you plan on making any online or phone purchases, you will need to register your card and provide cardholder information. Please take a moment to register your card.
Use your prepaid card as many times as you would like - the amount of every purchase you make is automatically deducted from your available balance. You can check your balance for free online or over the phone 24/7.
**See Terms & Conditions for usage guidelines.
Please register your card immediately if you plan to use it online.
If your Card number starts with 428434, effective December 15, 2020 your Cardholder Agreement with Citizens Bank of Canada will be terminated. Transactions will no longer be processed. You will be entitled to the return of your Balance by surrendering your Card to us at the address which you may obtain from the Customer Service Number printed on the back of your Card.