Effective December 15, 2020 your Cardholder Agreement with Citizens Bank of Canada was terminated and transactions are no longer processed. If you have a balance remaining on your Card, please call 1.866.315.7728 for information on how to receive a refund.
Please call 1.866.466.8082 for all Customer Service matters. If you have an expired Card with an available balance, please request a replacement Card from the Customer Service agent.